Some Q&A

Hi all,

These are replies from Big Foot Adventure (our vendor) to the questions I raised in earlier email. You will find these info informative.

Regards,
khooky

-------- Original Message --------
Subject: Re: MOESCHETQ06013883_Proposal_v4
Date: Fri, 15 Sep 2006 20:57:46 +0800
From: BFA Lim Bee <flow@bfadventure.com>
To: khooky <khooky@vs.moe.edu.sg>

Hi Mr Khoo,

Q1. Can you rework the amended itinerary into a final copy stating the Day, Time, Activity, & Services? (without the annotations)
A1: Will do.

Q2. Can I confirm that we are having NO Vietnamese guides on Day 1, 2, 8, 9 , 10, 11, 14 & 15?
A2. Yes, we only need a tour guide for biking, trekking in Sapa and Halong bay trip. In addition, we need a tour guide to take us to train station and for first meeting with the school in sapa.

Q3. Can I clarify how the rooming arrangements are like? 3 twin-share & 1 triple-share as suggested?
A3. In Hanoi: You will take 3 big rooms in the guesthouse (each room has 1 big bed and 1 single bed, own bathroom inside, computer with internet connection). In Sapa is 3 twin and 1 triple room.

Q4: Can I confirm you have some Community work activities arranged for us with the local school on Days 8-11? What are these activities planned so we can get ready for it as best we can. What are the community work costs?
A4: Need more time. Will get back next Monday.

Q5:. What is the Hanoi guesthouse? Is it in the Hoan Kiem area?
A5: The guesthouse is located at Hanoi old commercial quarters, only 3
minutes walking from Hoa Kiem lake. The hotel in hanoi is a guesthouse. The Sapa one is the Son Ha guesthouse. The village trekkings will be staying with the villagers. Just to clarify, these are not hotels.

Q6: Can you detail the biking specifications: eg. types of bikes, with helmut, safety jeep?
A6: Mountain bikes are made in Japan. Shimano brand. 9 chain gears, helmets are provided and must be worn. Standby jeep behind.

Q7: Can you detail the kayaking programme for Days 12 & 13? Eg. where are we kayaking to? Are we still having the junk to ourselves? Are we doing a morning kayak on Day 13?
A7: We will have our own boat with 5 kayking boat (one kayak for 2 people) so we can go kayak at any time we want, as long as you like. Depend on the time we will have, the tour guide will take the group kayaking to wherever is nice.

Q8: Total cost includes travel insurance and airport taxes in Singapore and Vietnam?
A8: Yes.

Q9: Will you be assisting in the preparation of RAMs and Notification to MFA?
A9. Yes. We will prepare the form, and you will need to send from your school account.

Q10: What kind of food are we having?
A10: The food is always in restaurant. The restaurant is not those high class one but clean coffeeshop kind where the tour guide will order the food (no pork no lard) and the food will be served. The serving are standard meal size and if you all need more food, you will need to order yourself. It is not buffet style. It really depends on the type of people. I brought a group which climb Mount Fansipan, they ate alot. So after the tour guide order the first round, they always order the second round of dishes. Rice is free flow. Another group which visit the villages and sunday market never order more, always have left over.

Q11: Has your Viet counterparts done CIP trips before?
A11: Our travel consultants had done CIP before, but in other countries (Maldives, Thailand). Our Vietnam counterpart had done CIP for students from other countries, e.g. Malaysia and Thailand. They would be doing CIP first time for 1 group of Singapore JC students in mid Nov. It will also be the first time doing in Sapa. They had did CIP previously in Hanoi and they are very familiar with the Sapa and Hanoi region.

best regards,

Lim Bee